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BISPRO

Industry · SMBs

SMBs — dedicated expertise.

Micro-businesses (1–20 employees) and SMBs (20–250 employees) make up 95% of our client portfolio. Tight budget, no or limited internal IT team, growing cyber-insurance and NIS2 requirements: these organizations need a reliable technical partner, transparent on costs, able to cover a broad scope without multiplying vendors. BISPRO acts as an integrated IT services firm for 200+ SMBs across Grand Est.

01 · CHALLENGES

SMBs challenges

Sector-specific constraints for SMBs drive how we design architectures and contracts.

  • No internal IT team

    Most micro-businesses and many SMBs have no dedicated IT staff. The IT burden falls on the executive or a multi-skilled employee. BISPRO becomes your outsourced IT department: 1 point of contact, 1 SLA, 1 invoice, 1 monthly report.

  • Controlled budget

    No vendor-driven oversizing. We size right: rational hardware, strictly necessary licenses, adjusted telecom subscriptions, backup proportional to criticality. Predictable monthly pricing — no surprises on the bill.

  • Cyber insurance & GDPR

    SMB cyber insurance contracts now require MFA, EDR, immutable backup, training. GDPR applies from the first employee. BISPRO documents your compliance, builds the underwriting file, helps you pass the audit.

  • Business continuity

    A cyber incident on an SMB = 4 to 12 days of downtime on average. Direct + indirect cost often fatal. Our managed services contracts include immutable 3-2-1-1-0 backup, CheckMk + BISPRO Monitor supervision, tested recovery plan, cyber on-call for critical incidents.

02 · METHOD

Our approach

Three structured, measurable, contractable steps.

  • Free audit

    30-minute visit or video call, full IT assessment: fleet, backups, security, compliance, telecom contracts. Actionable report within 5 business days. No commitment.

  • Simple flat fee

    A fixed monthly fee covering unlimited helpdesk, fleet management, backup, supervision, security. No per-ticket billing. Total budget visibility.

  • Scalability

    The contract adapts to growth: additional workstations, new sites, new applications, new regulatory obligations. Systematic annual review.

— Relevant services

Services relevant for SMBs.

IT & Managed Services

Helpdesk, fleet management, AD / Entra ID, M365, 3-2-1-1-0 backup, patch management.

Voir le service

Business network

Architecture, managed Cisco / Aruba switching, business WiFi, Stormshield and pfSense firewalls.

Voir le service

Servers

Proxmox / VMware virtualization, 3-2-1-1-0 backup, CheckMk + BISPRO Monitor supervision, documented DRP.

Voir le service

Telecom operator

FTTO, FTTH, FTTE, MPLS, VPN, SD-WAN. Guaranteed dedicated links. Multi-carrier.

Voir le service

Telephony

Cloud Centrex, SIP Trunk, business mobile, M2M / IoT. Geographic numbers, communications, app.

Voir le service

Cybersecurity

ANSSI audit, internal & external pentesting, AD hardening, NIS2 compliance, incident response.

Voir le service

Cyber awareness training

Simulated phishing, e-learning, workshops, gamification. Mailinblack Cyber Coach, KnowBe4. NIS2 and cyber-insurance compliance.

Voir le service

Video surveillance

Site survey, Hanwha / Hikvision / Axis cameras, NVR, analytics, CNIL compliance.

Voir le service

Intrusion alarm

Ajax certified for professionals & residential. Sales + installation. Optional 24/7 monitoring, no mandatory subscription.

Voir le service

Refurbished hardware

Grade A refurbished PCs, laptops, servers. 12 to 36-month warranty, controlled pricing. CSR commitment, certified data wiping.

Voir le service

Artificial intelligence

Enterprise generative AI integration: Copilot M365, ChatGPT Enterprise, Claude, Mistral. Use case audit, deployment, training, GDPR compliance.

Voir le service

Hosting & Domains

Web hosting, business email, cloud servers, VPS, dedicated. IONOS Select partner, France & EU datacenters, GDPR compliance, SSL included.

Voir le service

03 · FAQ

Frequently asked questions — SMBs

Free audit — SMBs

Let's discuss your sector
challenges.

30 minutes by video call or on site. Targeted assessment for the SMBs sector, quantified recommendations, quote in 48 hours*. (* except complex studies)

Financing up to 63 months available* — *subject to approval

Managed IT for small businesses — BISPRO Grand Est