— Industry · SMBs
SMBs — dedicated expertise.
Micro-businesses (1–20 employees) and SMBs (20–250 employees) make up 95% of our client portfolio. Tight budget, no or limited internal IT team, growing cyber-insurance and NIS2 requirements: these organizations need a reliable technical partner, transparent on costs, able to cover a broad scope without multiplying vendors. BISPRO acts as an integrated IT services firm for 200+ SMBs across Grand Est.
01 · CHALLENGES
SMBs challenges
Sector-specific constraints for SMBs drive how we design architectures and contracts.
No internal IT team
Most micro-businesses and many SMBs have no dedicated IT staff. The IT burden falls on the executive or a multi-skilled employee. BISPRO becomes your outsourced IT department: 1 point of contact, 1 SLA, 1 invoice, 1 monthly report.
Controlled budget
No vendor-driven oversizing. We size right: rational hardware, strictly necessary licenses, adjusted telecom subscriptions, backup proportional to criticality. Predictable monthly pricing — no surprises on the bill.
Cyber insurance & GDPR
SMB cyber insurance contracts now require MFA, EDR, immutable backup, training. GDPR applies from the first employee. BISPRO documents your compliance, builds the underwriting file, helps you pass the audit.
Business continuity
A cyber incident on an SMB = 4 to 12 days of downtime on average. Direct + indirect cost often fatal. Our managed services contracts include immutable 3-2-1-1-0 backup, CheckMk + BISPRO Monitor supervision, tested recovery plan, cyber on-call for critical incidents.
02 · METHOD
Our approach
Three structured, measurable, contractable steps.
Free audit
30-minute visit or video call, full IT assessment: fleet, backups, security, compliance, telecom contracts. Actionable report within 5 business days. No commitment.
Simple flat fee
A fixed monthly fee covering unlimited helpdesk, fleet management, backup, supervision, security. No per-ticket billing. Total budget visibility.
Scalability
The contract adapts to growth: additional workstations, new sites, new applications, new regulatory obligations. Systematic annual review.
— Relevant services
Services relevant for SMBs.
IT & Managed Services
Helpdesk, fleet management, AD / Entra ID, M365, 3-2-1-1-0 backup, patch management.
Voir le serviceBusiness network
Architecture, managed Cisco / Aruba switching, business WiFi, Stormshield and pfSense firewalls.
Voir le serviceServers
Proxmox / VMware virtualization, 3-2-1-1-0 backup, CheckMk + BISPRO Monitor supervision, documented DRP.
Voir le serviceTelecom operator
FTTO, FTTH, FTTE, MPLS, VPN, SD-WAN. Guaranteed dedicated links. Multi-carrier.
Voir le serviceTelephony
Cloud Centrex, SIP Trunk, business mobile, M2M / IoT. Geographic numbers, communications, app.
Voir le serviceCybersecurity
ANSSI audit, internal & external pentesting, AD hardening, NIS2 compliance, incident response.
Voir le serviceCyber awareness training
Simulated phishing, e-learning, workshops, gamification. Mailinblack Cyber Coach, KnowBe4. NIS2 and cyber-insurance compliance.
Voir le serviceVideo surveillance
Site survey, Hanwha / Hikvision / Axis cameras, NVR, analytics, CNIL compliance.
Voir le serviceIntrusion alarm
Ajax certified for professionals & residential. Sales + installation. Optional 24/7 monitoring, no mandatory subscription.
Voir le serviceRefurbished hardware
Grade A refurbished PCs, laptops, servers. 12 to 36-month warranty, controlled pricing. CSR commitment, certified data wiping.
Voir le serviceArtificial intelligence
Enterprise generative AI integration: Copilot M365, ChatGPT Enterprise, Claude, Mistral. Use case audit, deployment, training, GDPR compliance.
Voir le serviceHosting & Domains
Web hosting, business email, cloud servers, VPS, dedicated. IONOS Select partner, France & EU datacenters, GDPR compliance, SSL included.
Voir le service03 · FAQ
Frequently asked questions — SMBs
— Free audit — SMBs
Let's discuss your sector
challenges.
30 minutes by video call or on site. Targeted assessment for the SMBs sector, quantified recommendations, quote in 48 hours*. (* except complex studies)
Financing up to 63 months available* — *subject to approval

